The food isn't bad but the service is subpar and inconsistent. I've previously had good interactions with the staff here and there but this morning was probably the most underwhelming. With the except

Worst customer service. The drinks are never like how advertised. No whipped cream.... No sprinkles .....the workers are unattentative.

The manager Jo is an amazing manager and seems like she runs a great team. Very motivated and consistent when making food or drinks.