I contacted Austin Utility regarding a residential address account query, and Ms. Mahala helped me wonderfully on the phone. I am in process of moving, and she went the extra mile to submit a request

I don't get the points of many negative reviews. COAU was very front and need to be clarify in person rather including any misunderstanding than waltzing on auto bot phones. Bring the paperwork's and

This place of business needs new employees. To have 1.5 stars and obviously they still don't care what kind of service their customers receive. I guess the problem is there is no competition. We have