Overall, I thought the staff was friendly here and the offer they gave me for my vehicle I thought was more or less fair, but my biggest complaint was the wait time. I had a mid afternoon appointment

Most frustrating place to sell a car. The whole ordeal took about 3 hours. Staff is poorly trained and apathetic. They don't communicate with each other. Feels like nobody is in charge. The experience

CARMAX is a scam company. I The CARMAX dealer offered me $21,400 to buy my 2018 Chrysler Pacifica which was loaded with extras and had only15,125 miles on it. It was in pristine condition. I accepted