The staff of 4 were among the least helpful crew I have witnessed. Their shared pizza took precedence over customer service and even before they congregated for that, they never greeted us when we ent

Horrible customer service. Drove over an hour to go purchase a lamp and when I got home and took it out of the box, the switch on it was defective. Called the store to get a replacement and have a lab

The staff and management at this West Elm are excellent. Everyone is happy when you are making a purchase but the real test is how you are treated when you have a return. I have made several purchases