Responsiveness and availability of bank staff when calling in. This branch does not answer incoming calls 95% of the time. The bank is not particularly busy whenever I go there in person so I see no r

Chase is closing out ALL safe Deposit Boxes Jan. 1, 2026 Chase online services can be annoying. Have never had a problem with customer service in the bank.

Alex helped me today and he was patient, attentive and efficient! I had a deposit and mentioned that I needed to go to Fremont Bank after my visit to Chase and that I wasn't familiar with the area. Af