Having such a good day until I called Macy's to find out if they sell aroma diffusers... something I don't really need but i have some gift cards so what the hell. After 20 minutes of trying to naviga

This store is a joke. All their stores are a joke. Nobody answers in any department and if they do, they hang up.

I went to macys at Westfield mall in Sherman oaks yesterday to return Christmas gifts. I had 2 sweaters and earrings to return. I had no problem with the sweaters , but when I went to return earrings