First time renting with Budget, and overall it was a mixed experience. First, this location is off-site from the airport (the other car rental agencies are in the airport). While it's technically just

Such POOR service, stuck with no car. Gladly went somewhere else and will never call them again!

The people are nice but the operations are like the 1990s. Everyone has to stand in line at the counter to get a car. And get the printout and keys. When the shuttle arrives from the airport there can