Been going to this hotel with family for 15+ years for vacations near the end of the season or the off seasons. Liked the indoor water park with two water slides (with the enclosed slide being added s

We booked the 09/04/2025 Superior Pool View Suites @$249.00/Night $249.00 09/04/2025 to 09/11/2025 total $1988.00. When we entered the elevator we knew this was going to be a stay from hell. Arrived .

The website is deceiving. The check-in time is listed as 3 pm. We were told we could use the amenities but our room wasn't ready and they would call us when we could come back and get the room key. Th