Utterly understaffed. I waited 20 minutes in line and finally had to leave without completing my transaction. Only 2 tellers. Ridiculous.

What a JOKE!! They said only a few banks cash checks if you don't have an account. It was a FIVE DOLLAR CHECK!! And this my friends, is why I haven't had a bank account in years!!

Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, whi