Had a field print finger print appointment at 9am and waited over an hour... what's the point of a f-ing appointment if you have to wait multiple hours.... Every single chair was taken in the waiting

Ive been here since 10 just for a drug test for work and I waited 2 hours I asked if I'm next and 5 people went ahead after they said I was next . horrible business don't come to this location so unpr

What the heck are they doing here speem collection?! It's ridiculous I was told the wait would be 30-45 mins. I've been here for 2 hours. Just pee and go what's taking so long to process this!?