We came with my mother in law to get a benefits letter. Did not have an appt. But that doesn't matter because the people who do have one, sit there just as long. We signed in at 9:30 am. As of 11:00 a

The security officer they gave is very polite. I saw and overheard him helping numerous people however he could (not sure if that's even in his job description). There was another staff member, a love

Terrible, I called the insurance office and since I don't speak clear English, they hung up on me, they didn't even bother to tell me they couldn't help me. They simply hung up on me. After waiting 10