They don't stand behind their warranties. I've bought dozens of Ecco shoes and only made one claim and they don't stand behind their warranty. I will never by an Ecco shoe again.

I've been a loyal ECCO customer for years, however, my recent experience at one of their stores was so disgraceful that it has completely shattered my trust in the brand. From the moment I walked in,

Horrible customer service from a salesperson. Been to this location several times wanting to give them another opportunity after another to have the same horrible service from the same seller. She is