Parked in the private lot and walked into the lobby to close an account. The teller greeted me and I thought I had to wait for a banker but I didn't. The teller closed my account for me and all I had

Completely incompetent. Instead of a simple name change on credit cards - requested multiple times - they canceled all my cards and reissued them in the same name. Either poorly trained or simply not

Came to use the atm on a Sunday.. every other chase I've been to in Idaho Oregon and here in Colorado has never locked the door to the atm. That's lame and a waste of a trip here to use the atm.