Their customer service is abysmal, and their rewards program is only beneficial if you order once every other month. The lettuce is always spoiled. Avoid at all costs.

3 months later and I thought I'd give them another try. 25 minutes after I got the text saying that my order is out for delivery, it finally arrived. I'm 3 minutes away! What the heck JJ? My 'hot' san

Jimmy John's needs to remove their freaky fast advertising. 2 hours to deliver 1 sandwich 4 minutes away is insane.