The stay started out great right from check-in with Crtarshia finding out we were upgraded to an absolutely amazing room! The room was very spacious and well layed out for our family.

We SO enjoyed our stay here at the HWS Downtown Jacksonville! As a special thank you to Arturshia! She checked us in and made out stay incredible right from the beginning being so accommodating, recom

Artaeshia was such a joy and a great attitude to be treated with on our way into our stay! She was super sweet to our kids and just started out trip off right!