I was in Michael's to place a balloon order and a young fellow was helping me. His name is Jaylin. He' was polite, friendly & helpful with a smile on his face. The only thing is he was a one man show.

4 of 5 "self checkouts" in need of assistance and ONE worker in the whole store. Really?

Every person I asked was extremely helpful. I happen to have two managers help me with several issues when I came time to cash out I had recently got a Michaels credit card. I did not have it with me