What's the point of being a 5 Star when the amenities aren't there? Gave me a car that wasn't clean at all. And it was pre picked for me! Most locations give you the opportunity to choose. This stayin

Unbelievable rude and bad system Showed no remorse for the enormous inconvenience caused to guests.

I should of read the reviews before renting from them. I always thought Hertz is a reputable car rental spot. The lady from the counter was rude and was told there's an hr wait for my car. When I came