Buying a car here was fine. Getting it serviced here requires a lot of patience because they have no concept of time. A simple oil change takes them at least two hours. Emphasize the "at least". Took

I had an extremely frustrating experience with Stevens Creek BMW. I signed paperwork for a car and was waiting for it to come out of their service department, followed all instructions, and completed

3 weeks ago I paid $900 for Stevens Creek BMW to replace my car battery. This morning, as I am about to leave work for lunch, I hit the start engine button and the entire car just turns off. I use BMW