I'm surprised that Honda Corporate hasn't yanked their franchise. Thelen's customer service is bad. It is nearly impossible to talk to a human being to schedule a service appointment. You'll get an an

I took my 2021 HRV in because the AC wasn't working in higher temps. I bought the vehicle used at another dealer and also purchased a 3 year extended warranty. It took a week to get an appointment and

SERAVICE RIP-OFF! Paid $400. for 1 hr of service labor (oil, trans, and AWD fluids) by 1 tech. I was waiting and could monitor the work being done. Called and asked to speak to service manager about l