DO NOT TAKE YOUR FUR BABY TO BANFIELD. My dog was put on prednisone and Dr. Dev went home instead of calling in refills. Because of her negligence and blatant disregard for my dog, he's dead!

At 1 point it seemed like they were getting better with customer service, they are falling off again 948 Springfield Rd. They need to train their staff seriously

Shelby at the front desk is always so helpful and kind! She has always helped me out with my questions and concerns about my fur baby. She's a great asset to this office!