I ordered on line October 23/25, to date I have not received my order or response to my inquiry. I was charged. Very unhappy. I will use Chewy in future.

My husband and I have been customers for many years and spend thousands of dollars with Rens. We have always loved that they're local and have never had an issue ever...until now. Recently they update

Can't get a hold of customer service. Does not call back after leaving message. Email does not seem to work either. They changed how to order product and had to register all over again. Do not know ho