I do not leave negative reviews lightly, but my experience with Infiniti of Novi has been deeply frustrating and disappointing. From service delays to broken communication promises. I dropped off my v

Service advisor Nicole is not professional at all, and is blatantly rude. My husband and I were shocked to see that someone with her lack of customer service skills (with absolutely no desire to help

Horrible sales department. Absolutely zero integrity with follow up on an item they owed me from a purchase I made last fall. I highly recommend that you find an alternative dealership.