I initially called to book an appointment for a cut and color, and Karen helped me through the process. She was very friendly and asked thoughtful questions about my hair, which I really appreciated.

I usually don't write negative reviews, but after two weeks -- and seeing my daughter so disappointed -- I need to share our experience. We showed the exact photo and selected a chocolate brown shade,

Karen was such a pleasure to work with, she gave me the attention my hair needed and spent a solid hour just understanding my history and needs with my hair as a new client. I expressed a lot of insec