Everything. Poor customer service on every count. Took almost 2 months to get my refund for cancelling a car rental.

The only place that say you need a credit card on arrival.. why not put it on the website

Terrible customer service. They didn't even clean off the car from snow when I got it. I also had to ask for something to clear it off!! Then I saw the crack in the windshield and they had the audacit