Im a frequent Francesca's shopper, I have an account and was returning a dress. I didn't have my receipt but I paid for the dress with card and used my account for my purchase. There's a new lady who

Customer service sucks absolutely rude employees. I went in for a return and got ignored patiently waiting by the register.

Went to return a dress which didn't have the receipt. They said they couldn't look it up with my card i used to purchase which I've never heard of a retail store that can't do that but anyways usually