I would say their website is horribly confusing for any type of bill payment! You click to pay and it sends you on a wild goose chase to figure out which link to click. Their pay by phone system is mu

Twice in 6 months I received a solicitation from SLWA Insurance Services using the EBMUD logo. After investigation, I found the SLWA Insurance Company had consistently poor Better Business Bureau and

Terrible customer service. I received a bill for four months after initiating the account for $800. This includes surcharges for elevation, account set up fees, meter use, tiered water usage over a fo