Just been in for a cup of tea but I couldn't have one. There is no hot water for tea or an Americano. Unbelievable, this is a cafe. Staff were very offhand about it. Cream in coffee was removed as an

Total disaster. Waited over 30 mins in queue for cafe. Never seen or experienced such a inefficient cafe. Restaurant half full. When finally arriving to get coffee and scone to be told they have run .

Always very busy, so if you don't like to queue forget it! Coffee very nice with a good choice of cakes, but seating could be better...you get a cramped feeling from people around you!