Excellent service. My sofa had a problem that they couldn't fix after multiple attempts. Probably because that model had been discontinued. They graciously gave me a credit to replace it with a new on

Update on 3/15/2024 review. Service finally contacted me to have technician come by and look at two new recliners and determine in warranty. I had called store to help expedite service returning call

Fabulous furniture, great service and decorating advice. JP, Brook, and Matt, so very helpful.