Canceled my reservation as they had no vehicles available but charged me for not picking up the rental.

I was having car issues so I decided to rent a car for the week to get to work and run errands. I went online ordered it and then went to pick it up... After wairting in line for quite awhile they tol

Downgraded me MAJORLY and made me pay the same price as what I reserved. Waited for over an hour in a filthy Lobby that had over 12 people and no cars. I've worked in the car rental industry and the e