had my appointment at 11, they would leave and come back 30 min later had us waiting almost 3 hours there for a cold.

Lied to me and told me a CT Scan for my chest showed something just so they could get an appointment. Arrived and he said there was nothing wrong everything was fine. The doctor doesn't listen to you

What can't you improve on... having someone wait while a doc is sitting in his office right next to me with the door open for 90min is insane... I was waiting for X-rays at the end of my already 2hrs