Had appointment. Didn't ask for name or appointment time, no eye contact. asked general questions, then got on colors and said they don't have the colors we are looking for. Left us with that. No help

I had a terrible experience with a older man that works there. He was very rude and borderline racist.

I called to ask about sleeve alterations/hemming prices, and the employee who answered (Joe) acted confused by a very basic question. Instead of helping, he kept repeating things back in a rude tone b