It was greeted at the door. One of the gals came over was so awesome don't remember her name. They took care of my jewelry.I thought I was gonna have to replace the prongs on my diamond.And they said

Very friendly and knowledgeable! Great suggestions and felt "seen". My ring is being repaired and re-sized. Definitely recommend !

They resized my sterling silver ring for a reasonable price and I am very pleased with the result. They did a beautiful job. Thank you!