I had to wait 2 hours to wait because I didn't make an appointment it is so ridiculous. this is unbelievable and unacceptable

I went in all banged up and bleeding from falling on my ebike. The receptionist was very professional and had a sense urgency as she checked me in. I was seen right away by a friendly and caring team

The receptionist was cold as ice. There was no compassion to be found in her. I saw her on 9/10 at about 9am in the morning. Both the Nurse and the Doctor made polite excuses for her. There is no excu