What is the deal of your commercial where 3 people, who I assume are family members, all standing so far apart from each other as you discuss your renovation plans?? Is this ad from the pandemic era?

Kohl's pharmacy the one on Dodge Street in Omaha Nebraska they told me I no longer cannot receive my deliveries with my medication cuz I was harassing them and I asked why they said because I kept cal

Been a customer for 30 years. After days of trying to pry information out of them was informed they would no longer be able to provide my oxygen needs. No explanation just sorry.