We went to this so called iconic store to buy not gawk. But the staff in the Purple line section on the second or third floor were very unprofessional. After greeting us with hands folded behind their

(This is a 3.5 star review for the cafe-mostly) It's no secret that Ralph Lauren is a beautiful store and cafe on the Upper East Side-but prepare for overpriced food and merch at every turn. There's a

Horrible customer service. Was on the Polo floor (3rd floor) for 30 minutes, easily, and not one sales associate acknowledged me. They were more interested in talking about "annoying" customers. Mind