A couple of the trainers are very rude, unprofessional, and lack customer service. They are actually part of the management staff and think they can be assertive to people that are paying for a member

Does not protect members and their confidential information, and is allowing raids in their properties!

9/29/25: Seen and overheard today: A physical trainer, EUGENE is his name, yelling VERY loudly as he threw things around on the 3rd floor: "Wah-wah-wah! I'm a victim of sexual abuse!" because, someone