Annex rooms are bad. Old, smell bad, not cleaned well at all. Staff not willing to allow room change despite availability

I had a very disappointing experience at the Best Western in Athens, TX. During my stay there was no hot water, the television in the room did not work and the breakfast provided was cold. The propert

We absolutely love this hotel. We stay in the tower as opposed to the building in the back. we have stayed here multiple times and will continue to do so. Our room is always spotless, beds are so c...