They set up their own rules in this location to restrict return which is not approved by the HQ. Here is the proof! Unopened food and cosmetic products are RETURNABLE!!!

Today I had so bad experience with supervisor name ALEXA at El Cerrito Plaza Ross store around 2:30 PM, regarding returning my item. Even though I gave her receipt, she said she needs the Ross tag. I

Went back to return an unopened valentine chocolate in a tin box I just bought 2 days ago and told food and cosmetic products are not returnable. I asked where is this restriction written? Because I d