Customer service was horrendous, I went into the store today to upgrade two phones on the next program. The employee who was assisting us was named Ervin. He seemed annoyed to do his job and was rude.

I usually don't leave reviews, but Chris truly deserves the credit. My husband and I were on a month-long business trip and kept struggling with bad data and WiFi at our hotel. At another AT&T store,

Bad information given regarding discounts available. Caused me to go through unnecessary calls and trips to store to fix Gave bad information on when new iPhone would be coming out Lack of knowledge b