absolutely awful experience with service department. I brought my car in to get a diagnostic for my window and car shaking and the tech didn't diagnose my car correctly so I'm out $300. I took it to a

My Kia EV 9, with 3,600 miles, and I, being a Vietnam veteran, have a heater that does not work. It is 22 degrees outside (in December), and they refuse to fix it, despite it being under warranty. The

Like most other reviews, I wish I could leave 0 stars. Service never answers the phone and never returns calls after leaving a message. Part department doesn't know their inventory and how to use the