I wish we could give one set of stars for service, and another set for the environment. The service was 5 star! The staff were kind and accommodating, and they provided lots of nice little extras. The

I am shocked this spa doesn't have more than 4.5 stars! I was hesitant to come due to some of the reviews on here, but I know that the Ritz typically does a spa very well, so I decided to ignore them

My husband gifted me a lovely day at the spa. I've visited this spa several times in the past 10 years and always enjoyed it. This time was pretty disappointing. I agree with the other reviews that th