We spent 10 days at the resort. It’s a beautiful resort and perfect for party days at the main pool or relaxing days by the quieter pools. We initially had issues with our room, when we checked in...

We had such an incredible experience at the Platinum Yucatan Princess, and a huge part of that was thanks to Enrique, the bellhop. From the moment we arrived, he went above and beyond to make sure we

Javier and Enrique were absolutely phenomenal butlers! From start to finish, they made our stay truly unforgettable. They were so accommodating — nothing ever felt like too much to ask. They kept us i