It appears a few reviewers have not considered that this is a corporate chain so the staff are bound by rules made by people far away, many levels above them who may have never set foot in the actual

I froze my account and it unfroze and I cant get a refund for 65 dollars for this month that I'm not using.

Super friendly staff, informative. Store and salon room really clean. Highly recommend this location. Fantastic salon for tan and wellness