Waited over 30 minutes to get a code to print a document and NEVER received the code. How does it feel to waste your time and not even complete the task at hand? Horrible.

Just had a great experience for a last minute marketing print. Roberto helped me out right at the point of closing to get my print order ready for tomorrow.

I usually hate interacting with people and asking for help. I was dreading going into Kinko's this morning because I had no choice ... and I'm so glad I did! Kevin completely changed my experience. He