Update, US Air representative reached out to me. I was compensated roughly $160 for diagnoses and repair of a defective unit from York. (8 hours labor) All said and done, US Air customer service is la

Wish I can give 0 stars. Horrible customer service. I bought 3 ton AC to install at supplement-making company. Since it's 3 ton AC, crane must be there to carry and install. When I bought the AC, the