Have historically been an all-in fan of Best Buy for a long time - no more. Sense chain not long for existence. Progressively customer focus is indifference. 1) Impossible to connect to store - repeat

I would give zero if possible. It is impossibleto call and connect the store. Best Buy has the worst virtual assistant I have every experienced. I keep getting conne ted overseas...they have no abilit

Review edited to more accurately direct criticism to corporate, vice individual location - following cool down period. Have historically been an all-in fan of Best Buy - for an incredibly long time. C