so I brung my van there on a Friday and didn't get it back for over a whole ten days. Was drastically over charged, anti theft system had tripped up on my vehicle, was told it was going to be over 11h

Under delivered and over priced. There was a very rude lady on the phone today. Forget her name. Started with an M. Mel maybe? Insulted me for not being financially ready for their extorted pricing

I had a very positive buying experience here with Derrick Young as my salesperson. I leased a 25MY Escape. He was patient with me as I decided which vehicle I wanted and was easy to do business with.