As others have mentioned, it's confusing the first time if you don't already know the process. Most airport parking shuttles drive around and pick you up at your car. That does not happen here. You pa

It took 30 minutes to get picked up by a shuttle. We had to walk to the front gate twice to ask if a shuttle was ever coming. Others mention walking to a shuttle stop but we never saw one. Perhaps oth

Use someone else. Don't park here..... Will never use them again. Horrible service. Waited 25 minutes outside for a shuttle. Arrived 1:30 ahead of flight and missed it due to bad service.