Customer service was terrible! Went in (December 23.2025) .. morning ! Took my son to get sized for wedding in June 2026 ... he's in clinicals and wanted to get his fitted and suits to buy picked out!

Angela was so knowledgeable and kind to our family. She quickly helped us get our son measured and found him a suit we loved.

I have been a Jos Bank customer for over 40 years. Merchandise and people have changed and replaced with new materials and new faces. Today I visited the Rookwood store and met Jessica. She only 3 wee