so bad. worst rental car experience ever - they barely had any workers and the ones working just kept leaving the counter and yelling at people to shut the door instead of doing their job. it was 90 d

Had a reservation with Avis Preferred and have rented cars for years with smooth service. Lihue is an exception. Do not rent in this location. Despite preferred status the car took half an hour to be

I had to wait 40 minutes in the Preferred line so another customer could upgrade his car from the previous dates rental. They could not figure out how to change his reservation. Apparently the manager